Frederik Bagger offers a 2-year breakage warranty on porcelain for normal use.
Frederik Bagger does not offer a breakage warranty on glass products.
Normal wear and tear and accidents do not fall under the right to file a complaint.
We cover manufacturing defects and products damaged due to shipping.
If your products were intact and undamaged upon receipt, and chips or breaks at a later stage, it is rarely due to a manufacturing defect and will most likely not be covered.
If you are in doubt as to whether it is a complaint or not, you are always welcome to write to us so that we can assess the matter.